30 Day Money Back Guarantee
PurePort are proud to offer a 30 Day Money Back Guarantee return policy on all purchases.
If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number (firstname.lastname@example.org).
Problems? Here’s What to Do
- If your PurePort is in any way faulty, send us a photo of the problem, and we’ll typically send you a replacement ASAP. (at our expensive)
- If you’re just not happy with your PurePort, or change your mind, contact us, and we’ll provide you with an RMA return number. Post your PurePort back to us (in any condition) along with your RMA number, and we’ll arrange a full refund. Note that return shipping costs are not refundable, but your full purchase price will be refunded.