Home / Shipping Policy

 

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.

USA

Orders placed on our website (www.pureport.net) are fulfilled directly from our warehouses, with a range of shipping options offered.  Typically users that opt for free shipping will have their order dispatched within 24 hours, and most commonly delivered via USPS First Class mail, within 2-4 business days.  Premium express shipping options are usually available at an additional cost.

Orders placed on Amazon are shipped using FBA (Fulfillment By Amazon) with delivery times similar to what you’re used to for other Amazon Prime orders – in large cities that is often next day, in more remote areas, typically 2-4 days.

Free shipping options are offered for all mainland USA orders, plus Hawaii.

Processing time:  You should receive a shipping confirmation email within minutes of placing your order, with details of your shipment.  Orders are processed to our couriers within 12 hours.

International

*** IMPORTANT UPDATE - May 15, 2020 *** 

Coronavirus has severely limited international air shipment options, making it typically quite expensive to ship small low cost items like PurePort internationally.  We’re monitoring the situation and intend to open up lower cost international deliveries as soon as possible.

We are currently discounting all international orders by paying $5USD towards the cost of air-freight, which you'll see as discounted shipping/air-freight options. But unfortunately we cannot offer free international shipping at this time.

Please email us for more information, at: info@pureport.net

Depending on your country/region, local taxes and duties may apply. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.