Shipping Policy

 

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.

You will receive a Shipment Confirmation email once your order has been placed and another email containing your tracking number(s) once the order has shipped. The tracking number will be activated within 24 hours.

USA

Orders placed on our website are fulfilled directly from our warehouses, with a range of shipping options offered. Typically, users that opt for free shipping will have their order dispatched within 24 hours, and most commonly delivered via USPS First Class mail, within 2-5 business days. 

Premium express shipping options are usually available at an additional cost. Shipping charges for your order will be calculated and displayed in USD at checkout when applicable.

International

To place an international order, please add the items you are interested into your shopping cart and utilize our standard checkout to place your order. Shipping costs and timelines will be calculated for your review prior to processing your order.

Depending on your country/region, local taxes and duties may apply. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the recipient. 

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. The buyer is solely responsible for understanding and complying with the import requirements of the destination country.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.