






The PurePort Promise
PurePort Lightning




PurePort USB-C


FAQs
Why are connectivity problems more common on iPhones and iPads?
The charge and data pins on the Apple Lightning cable connectors are EXPOSED - you can clearly see and touch them at the end of each cable (the 8 thin metal strips).
This means over time tiny particles of dust, lint, hair drop onto those pins and can obstruct a clean electrical connection when in your device. And any oil from your fingertips makes it worse, as dust adheres to that.
Why shouldn't you just clean the port with a paperclip?
We certainly recommend you avoid any sharp metal tool (paperclips, pins) going in to your port - these can permanently damage the internal pins, requiring an expensive replacement of the entire port.
What about usinga toothpick, toothbrush or compressed air?
We've experimented with every home remedy extensively (before we bothered to design PurePort).
Although a toothpick or toothbrush could remove bigger clumps of lint, it doesn't get smaller debris fragments, can't reach the cavity behind the retainer springs easily, and doesn't wipe/clean the connector pins themselves - both inside your device, and on the tips/connectors of all your cables.
What does the PurePort Cleaning Solution do and why do you need it?
The solution removes oxidation off of cable connectors and off the metal inside the device port.
Oxidation are the black streaks that show up on old or exposed cable ends. Removing this oxidation helps the cables and the devices charge more clearly and consistently.